College of Southern Maryland
8730 Mitchell Road
PO Box 910
La Plata, MD 20646-0910
The College of Southern Maryland is committed to implementing the Quality Matters (QM) standards for the design of online and hybrid courses. CSM is systematically developing and evaluating courses based on rigorous, research-based standards. The QM standards ensure that online courses promote learner engagement and provide students with all the tools and information they need to be successful learners.
Technical Support (Help Desk)
Help Desk: Email firstname.lastname@example.org
Work Phone: 301 934-2251 ext. 4357
Office Location: Walk-up Service Window La Plata Campus, ST Building 1st floor, next to computer lab
Office Hours During full semester: Monday - Thursday from 8 a.m.-10 p.m. Friday from 8 a.m.-5 p.m. Saturday from 8 a.m.-1 p.m. After Hours Support: Sunday- Voicemail and e-mail support for high priority requests from 10 a.m.-1 p.m.
Personal Link http://www.csmd.edu/HelpDesk/
The Help Desk is a single point of contact for all CSM technology-related services. We offer free support services to CSM students, faculty and staff who need assistance with any of CSM's computing, network and Internet resources.
Academic and Student Support and Resources:
ADA Accessibility: http://www.csmd.edu/StudentSuccess/ADA/index.htm
Work Phone: 301.934.7657
Blackboard regularly measures and evaluates accessibility levels using a third party to ensure compliance, continually auditing the Blackboard code and user interface design techniques to ensure that applications are usable by everyone, to the greatest extent possible, regardless of age, ability, or situation. To accomplish this, two sets of standards are used: Section 508 of the Rehabilitation Act issued from the United States federal government and the Web Accessibility Initiative (WAI) issued by the World Wide Web Consortium (W3C). If students have difficulty accessing online course materials due to a disability or disabilities, they should contact the Student Success Center/Disability Support Services Office.
Accessing Accommodations at CSM:
Individuals are responsible for making timely requests for accommodation to meet their particular needs. Requests for accommodation/services must be made at least six weeks before the date that the services/accommodations will be needed. Requests made less than six weeks will be addressed in the order in which they are received. Individuals can access services by filling out a request for accommodations form and/or contacting the Student Success Center at the La Plata campus and the assistant ADA coordinators at the Leonardtown and Prince Frederick campuses. Request for service/accommodation is voluntary. Each individual requesting services/accommodations based on a disability is required to provide appropriate documentation, prepared by a qualified professional.
Tutoring- In cooperation with Smarthinking.com, CSM offers online tutoring services in the areas of Math (Basic math to Calculus, including Statistics), Writing, ESL, Accounting, Economics, and Chemistry.