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College of Southern Maryland

College of Southern Maryland

Course Description

 

Effective E-Mail Communication


Course: BAD-6090
Continuing Education Units: 0.35


Description:

This course focuses on the interpersonal communication component of e-mail messages. Use solid techniques to address issues and challenges to ensure effective e-mail communication. Identify and find solutions to e-mail situations that may cause miscommunication or irritate e-mailers. Increase your understanding of the important role of the written word and learn ways to make your e-mail messages more effective. Textbook required.


Contact R. R. Schaller, Chair, if you have any questions pertaining to this course.


Last Update: October 10, 2008

Printed from the Official College of Southern Maryland Web site. For more information, contact CSM at 301-934-2251, or visit www.csmd.edu.