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College of Southern Maryland

College of Southern Maryland

Course Description

 

Negotiating and Managing Conflict


Course: BAD-6740
Continuing Education Units: 0.60


Description:

This highly interactive workshop addresses the critical importance of supervisors in preventing, addressing, and resolving conflict in the workplace. Specific approaches will be explored as strategies to resolve conflicts with individuals and groups. The Thomas- Killman Conflict Mode Instrument will be used. Textbook required.


Contact R. R. Schaller, Chair, if you have any questions pertaining to this course.


Last Update: October 10, 2008

Printed from the Official College of Southern Maryland Web site. For more information, contact CSM at 301-934-2251, or visit www.csmd.edu.