NonCredit Offerings

Small Business Development Center

Southern Region of the Mayland Small Business and Technology Development Center

The Maryland Small Business Development Center (SBDC), Southern Region, provides Training and Counseling services to new and existing businesses.  Designed for all stages of business development, themed workshops range from business planning, to how to comply with legal and tax issues. 

For more information on our center, counselors, and services, please visit our website.

Review some of our offerings below:

SBC-5000 Start Right for Success

If you are thinking about starting a business, attend this course for a summary of the business information you need right now. Evaluate your business concept and determine the market potential of your products/services. Gain an understanding of your potential customers. Identify the best type of business organization. Determine your record keeping needs and learn how to create a financial plan. Begin working on the concepts for a business plan. Prepare yourself to effectively use the SBDCs confidential one-on-one counseling to your best advantage.

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SBC-5020 Financing Your Small Business

Whether you are starting a new business or expanding a successful existing business, it is essential to know the financial sources that are available to you. Evaluate sources of business financing to determine which would best serve your needs. Prepare for the process of securing business financing; identify the lenders considerations in granting credit. Discuss federal, state and local loan/loan guarantee programs. Prepare yourself to work with an SBDC counselor to finalize your business plan and loan application.

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SBC-5310 Buying a Franchise

Today many people are choosing to run their own business to secure their future. However, with over half of all new businesses failing, that can be a risky choice. Franchises can eliminate much of that risk. In this course, you will learn: 1) what buying a franchise can offer, 2) which franchises are hot and which ones to stay away from; and 3) costs, legal issues, and professional considerations.

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SBC-5430 Government Procurement

For many business owners, government organizations as customers can seem formidable and difficult to understand. Remove the mystery about the manner in which government organizations purchase goods and services from the private sector.  Topics to be covered include:  how to locate and bid on contracts; reading and understanding solicitation documents; understanding all the steps that will be followed by all parties associated with the procurement process; and preparing responsive proposals.

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SBC-5470 Advertising & Promotion

All businesses are faced with a multitude of choices when it comes to advertising, but which is right for you? This class covers an analysis of media, developing an advertising plan, planning an advertising budget, controlling production costs, and developing methods to measure the effectiveness of your advertising. Participants will be able to effectively design, place and evaluate advertising. It is sure to save you money!

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SBC-5490 SBIR Course

Start and/or expand your technology business using federal government Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) grants; Get a clear understanding of the SBIR/STTR Programs; get the tools for deciding whether or not your firm should pursue SBIR/STTR; learn how to successfully participate in SBIR/STTR; learn about the many outside/third party resources available to help SBIR/STTR bidders.

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SBC-6020 Record Management for the Small Business

Learn how to start and maintain a balanced set of books that will sustain an IRS audit and provide you with a profit/loss statement each month. Get detailed discussion of forms of business organization and ask questions to determine which one is right for you. Other topics in this 5 hour class include: financial statements, loan packages, profit development, cash flow, tax reduction strategies, and payroll taxes. Come to the second part of this class with your questions and examples for review and resolutions, and join the group discussion to learn more about emerging business trends.

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SBC-6040 Effective Sales Strategies

Learn how to locate and qualify your clients/customers. Discover the one question you need to ask in qualifying a prospect. Develop an effective sales strategy that responds to your customer's needs more efficiently. Learn to communicate more effectively with potential customers. Find out when to stop and move on to the next prospect. The course includes practical application of learned principles through role playing exercises. Attend the second session for a critique of your sales techniques and to learn more about emerging business issues.

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SBC-6260 Building a Successful Business Plan

This program is essential both for the start-up business owner and for the entrepreneur who is preparing to expand a successful business. Seminar leaders will discuss strategic planning, marketing, administration, personnel, finance, and accounting. You will learn to develop an effective business plan to manage your business; to create a marketing action plan that will help you to achieve your sales goals; to prepare financial projections; and to use financial information to make better and more informed decisions. The business plan is the single most important factor in a lender’s decision-making process. Make sure your business plan will generate the financing you need and provide the strategies to ensure you will be successful.

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SBC-6340 HR Skills for Managers

Discover the essential skills for effective management of your human resources responsibilities in this 6 hour class. Find out how to improve interviewing techniques to hire employees with the skills to do the job and how to keep good employees. Identify the legal issues in hiring and dismissing employees and how to avoid violations. Prepare to implement management practices that will increase the value of your management team and offer employees the opportunity to expand the scope of their skills and abilities.

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SBC-6370 QuickBooks

Discover how this user-friendly software program can make small business recordkeeping fast and easy. Alternating lecture and hands-on computer exercises will provide an overview of the many features of QuickBooks. Find out how its applications can streamline business processes. Learn how to create a new company and to work with customer transactions, vendor transactions, and bank accounts, as well as generating basic financial reports and customizing invoices.

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SBC-6460 Retails Success Strategies

Find solutions to most of the challenges and problems involved in opening and successfully operating a retail business.  Discover how vendors can be a valuable asset to your business. Take the mystery out of financial information and learn to interpret reports ranging from the income statement and inventory records to calculating the margins. Hiring, training, and motivating employees are essential skills for retail business owners. Don't miss this opportunity to learn the secrets of hiring the best employees and how to motivate and compensate them effectively. Take advantage of this unique 5 hour class and learn how to drive sales from the floor to increase and expand your retail business.

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SBC-6500 Legal and Records

Examine the legal challenges each business faces and develop the basis for making informed business decisions to ensure compliance. Consider the various forms of business organization and determine which one is best for your business. Know your rights and liabilities under the law and how to limit risk. Make sure business records meet IRS, state, and other requirements. Understand basic financial statements, profit and loss statements, balance sheets, and other accounting documents and terminology. Develop a tax reduction strategy to support profit development. Know the payment schedules for payroll and sales tax and other applicable business taxes. An attorney will cover the legal issues and answer specific questions. A CPA will present the tax and accounting information and answer specific questions.

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SBC-6590 Endless Referrals

Learn how to quickly and easily build a prospecting and referral "machine" to continuously create more sales than you ever dreamed possible! If you've ever asked yourself the question, "Who do I talk to next, now that my list of prospects has run out?" then this program is for you! Combining humor, entertainment, and a whole lot of "nuts & bolts" information, Mike Benton shares principle-based methods that will accelerate your ability to meet and connect with new people and build the trust that is essential in life and business! During this powerful program you will also learn the philosophy at the heart of The Go-Giver embraced by so many of today's top producers and leaders, including the principle behind Law #3: The Law of Influence? Specifically how to apply this principle in order to cultivate a network of endless referral business. In fact, by the time you leave this workshop you will have a complete action plan ready for immediate and success.

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SBC-6600 Business Risk Management

Learn to determine and then grade your business risk in order to make a decision on whether the risk is an acceptable or unavoidable risk for your company. You will also learn how to avoid or mitigate risk by performing a risk analysis. Risk analysis can help you with safety and financial concerns and is the beginning of putting together contingency plans for those risks deemed unavoidable for the company.

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SBC-6610 Business Growth & Exit Strategies

Most small business owners fail to seriously plan a viable business succession strategy. Even if you have no plans to retire succession planning is needed in the event something happens to you. Now is the time to begin looking at your business as an asset to be maximized for your wealth planning.

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SBC-6620 Business Insurance

Determine the precise insurance needs for your business! Topics of discussion will include Business Property, Business Liability, Professional Liability, Cyber Liability and Data Breach, Workers' Compensation, Business Owners Policy, Bonds and many other areas of interest to business owners. This is an excellent session for getting many of your insurance questions answered and eliminating any insurance woes.

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SBC-6630 Building Your Brand

What is your company's unique selling proposition?  Can you explain your brand value, what it means and how your products and services differentiate you from your competitor’s.  This course will help you to evaluate your existing marketing messages, identify your target market and explore your company's brand personality and key messages.

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SBC-7320 QuickBooks Intermediate/Advanced

Designed to enhance and enrich the knowledge of current QuickBooks users. Topics include working with inventory, creating estimates, using “classes,” job costing, time tracking, and creating budgets. This hands-on interactive course offers the opportunity to present specific questions and scenarios in order to address your individual QuickBooks needs, as well as the opportunity to interact with peers encountering similar situations.

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SBC-9040 Working With Difficult People

Increase customer satisfaction and improve interpersonal relationships. Make direct customer encounters more positive, productive and profitable. Discover innovative ways to cope with client demands and complaints. Utilize strategies that can help develop a rapport with all types of personalities. Resolve complaints quickly. Participants will take their own personality profile, evaluate their personal communication style and develop conflict resolution techniques.

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