As you begin your service relationship with a community agency, you are probably eager to get involved and make a difference in the agency and people with whom you will be working. We expect that you will view yourself as a representative of CSM in the community and as such, we ask that you carefully read through and abide by the following guidelines created to assist you in having the best and most productive experience possible.

Do's of service-learning

• DO ask for an orientation onsite to include the mission, history, and the population served.
  
• DO clarify your learning objectives, hour requirements, and reason for being there with the agency supervisor.
  
• DO make sure you know how to exit your service site in case of an emergency.
  
• DO ask for help from your supervisor or another staff member at your service site when in doubt.
  
• DO be punctual and responsible in completing your commitment to your service-learning site.
  
• DO call the agency if you will be late or not coming at all.
  
• DO keep all information about clients confidential.
  
• DO be aware that you are representing the College of Southern Maryland.
  
• DO know that if you are having trouble at your service site, you can talk with your instructor about it.

Don'ts of service-learning

• DON’T be alone in a closed room with someone. Make sure you are always with another person or out in the open.
  
• DON’T give or loan someone money or personal belongings.
  
• DON’T make promises or commitments that you cannot keep.
  
• DON’T use your personal vehicle to give someone a ride or provide services for your partner agency.
  
• DON’T tolerate verbal exchanges of a sexual nature or engage in behavior that might be perceived as sexual at your service-learning site.
  
• DON’T tolerate verbal exchange or engage in behavior that might be perceived as discriminating against an individual on basis of her/his age, race, gender, sexual orientation, ability, or ethnicity.
  
• DON’T wear expensive jewelry, clothing, etc. when performing your service.
  
• DON’T report to your service site under the influence of drugs and/or alcohol.