Do not wait until the last minute to start your service-learning hours-start your hours immediately, if possible. The semester goes fast. Each service site has its own schedule for volunteer opportunities and it might not necessarily work with yours.

Do choose at least 3 agencies-in case one does not work out.

Do realize that many agencies accept a limited number of volunteers. Also, many agencies have certain times and dates for orientations for new volunteers. For many agencies, once you miss the orientation date, you may miss the opportunity to be able to serve at that agency.

Do always keep in mind how your service-learning experience ties into topics and themes in your coursework. Talk with your professor and develop ideas if you are having difficulty making the connections.

Do not play phone tag. This happens when both you and the agency contact keep missing each other due to busy schedules. Leave a message giving your full name, school, a specific contact phone number, and an alternate number and time that you can be reached at during normal business hours.

Do practice phone etiquette. Do not leave a mumbled or fast message on the agency’s answering machine. Speak clearly and slowly leaving your information. EXAMPLE: “Hi my name is ____ and I’m a Service-Learning student at the College of Southern Maryland. I’m interested in volunteering at your agency. Please call me at ___ between the hours of __and ___or you may reach me at ____.

Do attend any orientations or interviews that your agency requires you to attend. This is your chance to ask questions and determine if you feel comfortable with your selected agency. At this point, you will probably set a schedule of your available times and days to volunteer. Also, you will be given the opportunity to learn about rules and regulations, expectations of your duties, etc.

Do not assume that you will have direct contact with the clients that the agency serves. For example, you may have a sincere interest in working with abused children, but due to certain laws and other factors, volunteers may not be allowed to have direct contact.

Do choose an agency that sincerely interests you both personally and academically.