ITS Help Desk

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Wi-Fi Connection Information

Network: CSM-Wifi

Password: wireless@CSM

Student Employees work at the Help Desk

Contact Us

  • Email:
  • Direct dial: 301-934-7740
  • La Plata: 301-934-2251 ext. 4357
  • Metro DC: 301-870-3008 ext. 4357
  • Leonardtown: 240-725-5499 ext. 4357
  • Prince Frederick: 443-550-6199 ext. 4357

*Please DO NOT use 301-934-4357 as a number to reach the HELP Desk. This is NOT a direct dial number. For internal phone calls on campus phones only, the Help Desk can be dialed using ext. 4357 (HELP).

The Help Desk is a single point of contact for all CSM technology-related services. We offer free support services to CSM students, faculty and staff who need assistance with any of CSM's computing, network and Internet resources.

For non-technology related assistance, please contact the Information Center at 301-934-2251.

Service Window Location

La Plata Campus, ST Building, Room 103
1st floor, next to computer lab

Hours of Operation

During Full Semester:
Monday - Thursday: 8 a.m. - 10 p.m.
Friday: 8 a.m. - 5 p.m.
Saturday: 8 a.m. - 1 p.m.

After Hours Support:
Sunday: Voicemail and e-mail support for high priority requests from 10 a.m. - 1 p.m.

Between Fall, Spring and Summer Semesters:
Monday - Thursday: 8 a.m. - 7 p.m.
Friday: 8 a.m. - 5 p.m.