Businessman at a desk answering a phone

BUS-5280 Essential Communications Skills

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable. A major goal of this course is to help you understand the impact that your communication skills have on other people. You will also explore how improving these skills can make it easier for you to get along with others in the workplace, and in life. Textbook included.

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BUS-5890 Business Writing

We all know what good writing is. It is the novel we cannot put down, the poem we never forget, and the speech that changes the way we look at the world. Good writing is the memo that gets action and the letter that says what a phone call cannot. In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. With practice, you can feel more confident about your own writing. Textbook Included.

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