IT Support Technician

IT professional works at a computer

career informationTo complete the IT Support Technician workforce training certificate, you must complete the following courses:

  • ITS-7710 CompTIA IT Fundamentals
  • ITS-8080 A+ IT Technician Certification

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Contact the Testing Center at the CSM campus of your choice for information on how to register for your exam.

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CompTIA IT Fundamentals is designed for individuals who are considering a career in information technology (IT) or for those who work in an allied field that requires a broad understanding of IT. This course will help you learn more about the world of IT and provide the necessary entry-level skills to become a systems support professional. The skill and knowledge areas covered include core hardware components, peripherals and connectors, operating systems, common software applications and management best practices, networking technologies and wireless routers, mobile devices, security threats and best practices, workstation configuration, computer support and backups, and environmental and safety concepts. Upon successful completion of this course, students will be prepared to sit for the CompTIA IT Fundamentals certification exam. Earning this certification can be a stepping stone to more advanced certifications such as CompTIA A+, and, with specialized experience, CompTIA Network+ and Security+. Textbook required.

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Browse by Course Number: Search for ITS-7710

Be an A+ certified computer technician! A+ certification is an industry recognized credential that certifies the competency of entry-level PC service specialists in the computer industry.  Certification candidates in this course will have the unique opportunity to practice and study for the certification exams from a single, integrated source. Familiarity of operating systems up to Windows 7 required.  ITS 7710 or equivalent education/work experience required. This course will help students prepare for the CompTIA A+ certification. Textbook required.

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Browse by Course Number: Search for ITS-8080

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