Demystifying the Finances

fafsa application submissions

We want to ensure that every student understands the total cost of educational choices, payment options, and scholarship options from day one. 


What we've achieved:

  • Streamlined and tailored the CSM financial aid forms to reduce time and stress for students to complete. 
  • Developed use of technology to upload financial aid documents (which speeds up processing). 
  • Enhanced website to include financial literacy information on the Financial Aid webpage, the Student Life webpage, and Scholarship Finder on the menu tab of the website.  
  • Extensive use of text messages to communicate with students with actionable steps. 
  • Expanded work using Ocelot a frequently asked question online chatbot.
  • Designed a series of programs and services in the month of February entitled FAFSA February to build interest among students and families regarding the March 1st priority deadline for FAFSA completion.  
  • Financial literacy information is incorporated in all FYS classes. 
  • Expanded messaging regarding Scholarship Finder and other ways for students to apply for institutional funding. Data shows that the Scholarship Finder conditional application submission rate increased 5% year-over-year.
  • Created a PowerPoint in Spanish that highlights how to complete a FAFSA and other pertinent information so that our Spanish-speaking students and parents know what options are available in a language they understand. 
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