We want to ensure that every student understands the total cost of educational choices, payment options, and scholarship options from day one.
What we've achieved:
- Streamlined and tailored the CSM financial aid forms to reduce time and stress for students to complete.
- Developed use of technology to upload financial aid documents (which speeds up processing).
- Enhanced website to include financial literacy information on the Financial Aid webpage, the Student Life webpage, and Scholarship Finder on the menu tab of the website.
- Extensive use of text messages to communicate with students with actionable steps.
- Expanded work using Ocelot a frequently asked question online chatbot.
- Designed a series of programs and services in the month of February entitled FAFSA February to build interest among students and families regarding the March 1st priority deadline for FAFSA completion.
- Financial literacy information is incorporated in all FYS classes.
- Expanded messaging regarding Scholarship Finder and other ways for students to apply for institutional funding. Data shows that the Scholarship Finder conditional application submission rate increased 5% year-over-year.
- Created a PowerPoint in Spanish that highlights how to complete a FAFSA and other pertinent information so that our Spanish-speaking students and parents know what options are available in a language they understand.