Standard VI: Planning, Resources, and Institutional Improvement

Standard VI: Planning, Resources, and Institutional Improvement

View Middle States Higher Education Standards' Criteria

The institution’s planning processes, resources, and structures are aligned with each other and are sufficient to fulfill its mission and goals, to continuously assess and improve its programs and services, and to respond effectively to opportunities and challenges.

Workgroup Members:

VI - Planning, Resources, and Institutional Improvement

*Chris Zimmerman

Associate Dean, Financial Aid/Retention


**PIR Support

*Dana Venneri

Assistant Director, Bursar's Office


Anne Hayden

Human Resources, Generalist


Daphne Powell

Professor, Business, Technology, and Public Service


Laura Dyson

Assistant Director, Facilities Management


Donna Sperry

Associate Professor, Mathematics


Rebecca Collins

Academic and Career Advisor


Jennifer Everhart

Executive Assistant, Division of Financial and Administrative Services


Alexis Corcoran



Marlon Charles



Laura Lopez



**Chip Keech

Associate Director, PIR


Lines of Inquiry:

The Working Group for Standard VI is tasked to find evidence and draft a narrative to answer the following questions:

  1. How does CSM measure and ensure its strategic goals are implemented at all levels of the college?
  2. How are plans aligned to ensure efficient and effective use of fiscal and human resources?
  3. How are CSM’s budgeting processes inclusive and align with the institution’s mission and goals?
  4. How does CSM’s facilities, infrastructure, and technology to respond to the volatile, uncertain, complex, and ambiguous (VUCA) environment? How are the systems used to store and share institutional data secure and accurate?
  5. How does the college use data analysis, such as Key Performance Indicators (KPI), to assess operational efficiency, market share, fiscal stability, and progress on achieving institutional strategic goals and Yearly Game Plans (YGP)?
  6. After researching the above questions, how can CSM improve in any of these areas?
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